Shipping policy
Everything is made to order
We don't hold stock. Every couch is built by hand in our Booysens workshop once you've ordered, in the fabric, colour and cushion fill you chose.
Lead time
Most pieces take 2 to 4 weeks to build, depending on the size of the piece and how many orders are ahead of yours. We confirm your lead time when we confirm your order, and we tell you as soon as it's ready.
Where we deliver
We deliver in South Africa only, up to 150km from our workshop at 35 Koster Street, Booysens, Johannesburg. Further than 150km, contact us and we'll arrange it.
Delivery cost
Delivery is not included in the price of the couch. Checkout shows delivery as R0, but that does not mean delivery is free: the delivery fee is paid on delivery.
Estimated delivery fees
Delivery is charged separately and paid on delivery.
| Area | Estimate |
|---|---|
| Soweto | R400 |
| Protea Glen | R450 |
| Roodepoort, Sandton, Kibler Park, Orange Farm | R500 |
| Sky City | R550 |
| Randburg, Midrand, Boksburg, Kempton Park, Krugersdorp, Florida | R600 |
| Centurion, Brakpan, Benoni, Pomona | R700 |
| Pretoria CBD | R900 |
| Pretoria North | R1,000 |
| Soshanguve | from R1,500 |
| Rustenburg | from R1,600 |
| Any other area | WhatsApp us for a quote |
You can also view our Delivery & Collection page.
These are estimates. If your area is not listed or the fee says “from”, WhatsApp 078 645 0396 to confirm the exact delivery fee. Difficult access (a flat with no lift, a narrow staircase, restricted complex hours) can affect the cost, so tell us upfront.
Collection is free
You're welcome to collect from the workshop at no cost: 35 Koster Street, Booysens, Johannesburg. Bring a bakkie or trailer big enough for the piece and someone to help lift. We'll arrange a collection time with you when your piece is finished.
On delivery day
• Someone over 18 must be there to receive and sign for the couch.
• Please clear the route and measure doors, passages and stairwells beforehand.
• Check the piece before you sign, and note anything wrong on the delivery note.
• If nobody is there at the agreed time, a second delivery is charged again.
Questions
Call or WhatsApp 078 645 0396 or email info@luchrisfurnitures.co.za.